Our Team

We strive to help you achieve clear and comfortable vision, and make your eye health our priority. Meet the team that helps you see better!

 
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Dr Glenn Howell | Optometrist

BScOptom. GCOcTher (Melb). GCOptom (UNSW). FACO. Therapeutic Endorsement. CASA Civil Aviation Safety Authority – Credentialed Optometrist. OEPF - Clinical Associate. Member ACBO Australasian College of Behavioural Optometrists.

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Jo Howell | Practice Manager

BN (ACU). Grad Dip Bus Adm (Latrobe)

karen krause | Receptionist

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Rick Crawford | Optical Dispenser & mechanic

Val harvey | Receptionist (Casterton)

Sally Young | Optical Assistant & Receptionist


vision and mission statement

vision

Deliver exceptional eye-care; from children to adults in South West Victoria.

mission

Caring and attentive staff deliver exceptional customer service.

Quality goods make our patients look and feel well cared for.

Provide modern eye-care by training all staff.

CORE VALUES

  1. Excellence in all aspects of work.

  2. Service to customer above all else.

  3. Personal & Professional growth.

  4. Resilience.

  5. Trust.

 

ACHIEVEMENTS

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awards

Southern Grampians Shire, BEST RETAIL BUSINESS of the year 2019.

Other awards: Southern Grampians Shire, Business of the year (Inclusive) 2006 and 2009.

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ESt 2001.

20 years in

2021 in hamilton

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Awards

Best station produced radio ad in the 2017 ACRAs Australian Commercial Radio Awards (ACE Radio). Listen

 

our past and present

History

We have records dating back to 1954 when Ian Swaby and his father were practicing optometry in Hamilton (as W.R. and I.D. Swaby at 71 Kennedy Street). Glenn traveled from Raymond Blizzard & associates Optometrists, Ararat for 2 years to work in the Swaby practice. Glenn and Jo purchased the practice in 2001 and moved to Hamilton. We have gradually expanded the number of consulting rooms and increased equipment, computerised to make workflow faster and more reliable and opened the branch practice at Casterton. For 10 years another Optometrist has also worked with Glenn. Health professionals in Hamilton influenced Glenn to start offering Behavioural Optometry and Vision Training which has now become a significant part of the practice.

community

We like to support local events, fundraisers and sporting clubs. We have donated goods or vouchers to WDHS Hamilton Fun Run, Crocodiles Hamilton basketball club, Cavendish netball club, Murray to Moyne bike ride, Parklands Golf Club, Coleraine Football Netball Club, Casterton Memorial Hospital Fun Run, Hamilton District Darts, Casterton Cup fashions and Woodhouse Hall trivia night and more.

teaching

Each year we receive final year optometry students who need real life clinical experience in a private rural practice. The students come from many parts of Australia and Asia and are studying at University of Melbourne or Deakin University. They find the experience of living and working in a country town for a few weeks is very different to their previous experiences. But they find it fulfilling and a great way to improve their communication and optometry skills.